Welcome to r8works (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share your information when you use our website r8works.com to book home services in California.

1. Information We Collect

We collect information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our services, or otherwise contact us.

• Personal Data: Name, email address, phone number, and physical address (for service delivery).
• Payment Data: We do not store credit card details. All payment transactions are processed through secure payment providers.
• Vendor Data: If you register as a Pro, we collect your business name, trade license (if applicable), and service capabilities.

2. How We Use Your Information

We use your information for valid business purposes, including:

• To facilitate the connection between Homeowners and Service Pros.
• To send you administrative information (booking confirmations, invoices).
• To enforce our terms, conditions, and policies.
• To respond to legal requests and prevent harm.

3. Sharing Your Information

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

• With Service Pros: If you are a homeowner booking a service, we share your location and contact details with the assigned Pro so they can perform the job.

4. Your California Privacy Rights (CCPA)

Under the California Consumer Privacy Act (CCPA), California residents have the right to:

• Request details about the categories of personal information we collect.
• Request that we delete any personal information we have collected from you.
• Opt-out of the sale of your personal information (Note: r8works does not sell your personal data).

5. Contact Us

If you have questions or comments about this policy, you may email us at: support@r8works.com